Jacaranda Hotel Nairobi, Nairobi
About the Hotel
Jacaranda Hotel Nairobi, established in 1964, is a notable three-and-a-half-star family-friendly hotel located in the Westlands area of Nairobi. The hotel is known for its lush gardens, making it a unique garden hotel in the bustling city. Premier amenities and services have made it a popular choice for celebrities, business travelers, and leisure visitors alike.
Location
Situated in Westlands, the hotel is conveniently located near several shopping malls, including The Sarit Centre, and is approximately 16 km from Jomo Kenyatta International Airport. Guests can easily access local attractions such as Karura Forest and the United Nations Headquarters, enhancing their experience in Nairobi.
Rooms
Jacaranda Hotel Nairobi offers 126 well-appointed en-suite rooms equipped with flat-screen televisions, minibars, and safety deposit boxes. Each unit features a seating area and is designed to provide comfort and convenience for guests. Additionally, personal valets provide 24-hour room service, ensuring a hassle-free stay.
Eat & Drink
The hotel features two restaurants, including The Node Restaurant and the Safari Cafe, which serves a vibrant breakfast buffet and a variety of international dishes throughout the day. For casual dining, the Pool Bar offers snacks and drinks with views of the hotel’s outdoor pool. Guests can also indulge in local cuisine at the on-site Pizza Garden.
Leisure & Business
Jacaranda Hotel Nairobi includes an outdoor swimming pool, a wellness center with the best gym in Nairobi, and a full-service spa offering a range of therapeutic treatments. Business amenities include meeting and conference rooms equipped with modern technology, alongside complimentary Wi-Fi and a well-stocked business center.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Luggage storage
- Locker room
- Currency exchange
- Barber shop
Sports & Fitness
- Fitness centre
- Yoga class
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Outdoor dining area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Kids club
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Sun loungers
- Sun terrace
- Garden area
- BBQ facilities
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Massage
- Shallow end
Room features
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel's location is superb, right next to a big mall with multiple food joints, mobile shops, and other amenities. The rooms, though not the cleanest, are equipped with carpeting that triggered my allergies, and the lack of proper ventilation made them stuffy. The service was friendly and attentive, with a dedicated staff always ready to assist. The dining experience at the Node, an adjoining restaurant, offered fresh and varied food options. However, the establishment lacks proper facilities maintenance and cleanliness, with some tired furniture and dirty windows.
The hotel is a mix of positives and negatives. The rooms were clean and ready, but some were uninviting with odd stains and noisy washroom windows. The service was exceptionally friendly and helpful. The location is central and convenient though showing signs of wear. The dining offers a wide variety of choices for multiple days of satisfaction.
I had a pleasant stay at this hotel. The rooms were small but very clean and tidy, offering good views with a clean bathroom. I enjoyed the big windows that opened wide, allowing in plenty of natural light. However, the breakfast time could get a bit busy with groups coming and going.
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